A Comparative Analysis of Patient Satisfaction Across Departments at Muhammad Medical College Hospital, Mirpurkhas.
Main Article Content
Abstract
Objective: The aim of the study is to compare the patient satisfaction in four departments (Obs/Gynae, Surgery, Pediat-rics and General Medicine) in Muhammad Medical College Hospital Mirpurkhas.
Methodology: In this study, we analyzed patient satisfaction forms (n=451) was administered between January and April 2026 were examined in nine domains of satisfaction.
Results: Gynae patients showed the highest satisfaction at 94.4%, Surgery was associated with the overall satisfaction of (94%), Pediatrics 90.3%, and Medicine 90.0%. Overall cleanliness was rated poorly by both the staff and patients in washroom cleanliness and patient wards which was the most important area of major concern among all depart-ments. While MMC Hospital's performance appears acceptable when compared with national and internation-al standards, it is relatively strong, compared to many Pakistani public-sector institutions but represents major defi-cits internationally.
Conclusion: These findings highlight the need for the specific quality improvement, intervention addressing these im-portant domains of care such as environmental hygiene and pain management protocol.
Key Words: patient satisfaction, Institutional Scientific Report, Medical College,
Downloads
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
Journal of Muhammad Medical College (J Muhammad Med Coll) belief that all researches are basically conducted for the benefit of humanity. Research is the product of an investment by society and consequently its fruits should be returned in a transparent fashion to all humankind without any discrimination.
Journal of Muhammad Medical College is an open access journal which means that all content is freely available without charge to users or / institution. When used non-commercially all users are allowed to read, download, copy, distribute, print, search, or link to full text articles in this journal without asking prior permission from the publisher or author as long as original author(s) are acknowledged.
Journal of Muhammad Medical College operate under Creative Common License CC-BY-SA that allow reproduction of articles free of charge, for non-commercial use only and with the appropriate citation information. All authors publishing with Journal of Muhammad Medical College accept these as the terms of publication.
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License